What our students are saying.....
"As a leader within the community, the Public Agency Management degree program has strengthened me to become a stronger and more focused leader. This program provides a greater knowledge and stronger skills for those who have been leaders for years, and a higher level of public awareness and confidence for those just getting started in their professional careers.
The instructors are exceptional in their field and are committed to quality education, the success of their students, and provide excellent lessons that are dynamic, challenging, and very rewarding" Cindy Parulski
"The Public Agency Management program has provided me with a quantitative insight to what students will need to succeed in leadership geared courses and inside look to our own bureaucracy. The instructors lead by example at making this an excellent program." Jose Quijada
"The Public Agency Management department has made my lifelong dream of graduating from college a reality. The support and guidance that I received from the faculty and classmates, online and in person, have made my experience at NAU unforgettable. I find that what I am learning as an undergraduate I am able to apply to my daily work. I can honestly say that I find myself an informal NAU and Public Agency Management ambassador at the community college where I work. I am a Lumberjack." Dennis Olson
Welcome!
The Public Agency Management Department consists of a team of Northern Arizona University full-time and part-time faculty, academic advisors, and Extended Campuses Area Coordinators dedicated to your academic and professional success. Collaborating across various locations in Arizona, our team is focused on providing a rigorous academic program designed to help you gain critical skills necessary to become an effective public manager. Our vision, mission, and student learning goals focus on the success of every single student.
We offer in-person and online classes to give you flexibility in arranging your work and class schedules. We offer a focused program to help you complete your degree on a timely and cost-effective basis. Our goal is to keep the size of all classes small to help you engage with faculty members and interact with classmates in a productive learning environment. Read More.

Sincerely,
Rosa Gomez-Dierks, Ph.D.
Department Chair
Mission Statement
The Public Agency Management Department's mission is to prepare students to become effective and ethical public managers through the development of managerial, problem solving, budgetary, and leadership skills. Our faculty is committed to every student's success. By promoting rigorous academic standards and high expectations for student achievement, our programs emphasize experiential learning linking theory to specific problems relevant to public managers.
Vision Statement
The Public Agency Management Department represents an innovative statewide model delivering in-person and online courses in the fields of Public Management, Emergency Services Management and Justice Administration. Our programs are designed to meet the managerial demands of local, state, and federal government agencies and aim to develop the core skills public managers need to succeed in the complex and rapidly changing environments of the 21st century.
Values
The Public Agency Management Department values active learning and encourages its diverse faculty and students to adopt best practices that create an effective and engaging learning community in the traditional or online classroom.
Learning Objectives
Upon completion of a program offered by the Public Agency Management Department students will be able to:
- Demonstrate their managerial decision-making, leadership, problem solving, and budgetary skills in various public agency settings.
- Contribute to the effective managerial performance of their organization.
- Develop an effective code of ethics for their agency.
- Design professional development and training plans to meet employer needs in the public sector.
- Identify the main issues and conditions affecting a public manager's job.
- Define the roles and skills necessary to manage change in a public sector organization.
- Understand the budgetary process for local, state, and federal agencies.
- Demonstrate a commitment to excellence in public service.
Program Resources
Office of Military & Veteran Affairs
CONTACT US
Northern Arizona University
Student Service Center
P.O. Box 4117
Flagstaff, AZ 86011
Phone: 1-800-426-8315
Extended.Campuses@nau.edu